In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 2025 - 00:00 PDT
Scheduled - All customers will be scheduled for a platform upgrade over the next six months. Email notifications will be sent with migration dates and an accompanying help center article with more information.

Key details to note:
- We reserve the right to reschedule your migration at any time. If this occurs, you will be notified of your new migration date.
- On your scheduled migration date, the platform upgrade will occur automatically over a weekend (Friday night through Sunday evening).
- During the migration window, users should not create new records or edit existing ones. Users who normally have access to create or edit records will temporarily lose that ability until the migration is complete.
- We will not redirect user traffic. Instead, a banner will appear in your environment to notify users that creating or editing records (vendors, requests, POs, invoices, etc.) is unavailable during the migration.
- For additional details on changes introduced with this upgrade, please refer to our Help Center article here - http://bit.ly/47IvMet

Sep 19, 2025 00:00 - Feb 18, 2026 01:00 PST

About This Site

This is Zip's status page, where you can keep up with Zip System statuses.

If you're experiencing any issues, feel free to reach us at support@ziphq.com, and we'll get back to you as soon as we can.

Zip Web App ? Operational
90 days ago
99.87 % uptime
Today
Intake-to-Procure Operational
90 days ago
100.0 % uptime
Today
Zip Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Zip Intake ? Operational
90 days ago
100.0 % uptime
Today
Zip Requests ? Operational
90 days ago
100.0 % uptime
Today
Procure-to-Pay Operational
90 days ago
100.0 % uptime
Today
Zip Procure-to-Pay ? Operational
90 days ago
100.0 % uptime
Today
Zip Payments ? Operational
90 days ago
100.0 % uptime
Today
Zip Vendor Cards Operational
90 days ago
100.0 % uptime
Today
Zip Notifications ? Operational
90 days ago
100.0 % uptime
Today
Zip Vendor Portal ? Operational
90 days ago
99.87 % uptime
Today
Zip Data Export ? Operational
90 days ago
100.0 % uptime
Today
Integration Platform Operational
90 days ago
100.0 % uptime
Today
Zip Public APIs Operational
90 days ago
100.0 % uptime
Today
Zip Webhook Events Operational
90 days ago
100.0 % uptime
Today
Zip Integrations ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Zip Scheduled Maintenance 12/13/25 Dec 13, 2025 09:00-13:00 PST

On December 13th, from 9:00 AM to 11:00 AM Pacific Time, Zip will undergo some scheduled maintenance.

During this time, you can expect all Zip Services to be temporarily unavailable, including:
The Zip Web App and Dashboard
The Zip Vendor Portal
The Zip REST API

Please reach out to support@ziphq.com if you have any questions about this.

Posted on Nov 24, 2025 - 09:20 PST
Nov 27, 2025

No incidents reported today.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Resolved - I’m happy to share that the Cloudflare outage has now been resolved. We’ve tested our infrastructure extensively, and everything appears to be back to normal. Our engineering team will continue to monitor and please do submit a support request if you see any unexpected behavior. Thank you!
Nov 18, 08:17 PST
Monitoring - Cloudflare has identified the root cause, and the incident should now be resolved. https://www.cloudflarestatus.com

We’re closely monitoring everything on our side to make sure Zip remains stable.

Nov 18, 06:51 PST
Identified - Cloudflare is currently experiencing an outage that is also affecting Zip's infrastructure. - https://www.cloudflarestatus.com/
Our engineering team is aware of this and is working closely with Cloudflare to restore functionality as soon as possible.

Responses to customer inquiries are not affected, and customers can still reach us via email at support@ziphq.com

Nov 18, 04:14 PST
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.