In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 2025 - 00:00 PDT
Scheduled - All customers will be scheduled for a platform upgrade over the next six months. Email notifications will be sent with migration dates and an accompanying help center article with more information.
Key details to note: - We reserve the right to reschedule your migration at any time. If this occurs, you will be notified of your new migration date. - On your scheduled migration date, the platform upgrade will occur automatically over a weekend (Friday night through Sunday evening). - During the migration window, users should not create new records or edit existing ones. Users who normally have access to create or edit records will temporarily lose that ability until the migration is complete. - We will not redirect user traffic. Instead, a banner will appear in your environment to notify users that creating or editing records (vendors, requests, POs, invoices, etc.) is unavailable during the migration. - For additional details on changes introduced with this upgrade, please refer to our Help Center article here - http://bit.ly/47IvMet
Sep 19, 202500:00 - Feb 18, 202601:00 PST
On December 13th, from 9:00 AM to 11:00 AM Pacific Time, Zip will undergo some scheduled maintenance.
During this time, you can expect all Zip Services to be temporarily unavailable, including: The Zip Web App and Dashboard The Zip Vendor Portal The Zip REST API
Please reach out to support@ziphq.com if you have any questions about this. Posted on
Nov 24, 2025 - 09:20 PST
Resolved -
I’m happy to share that the Cloudflare outage has now been resolved. We’ve tested our infrastructure extensively, and everything appears to be back to normal. Our engineering team will continue to monitor and please do submit a support request if you see any unexpected behavior. Thank you!
Nov 18, 08:17 PST
Monitoring -
Cloudflare has identified the root cause, and the incident should now be resolved. https://www.cloudflarestatus.com
We’re closely monitoring everything on our side to make sure Zip remains stable.
Nov 18, 06:51 PST
Identified -
Cloudflare is currently experiencing an outage that is also affecting Zip's infrastructure. - https://www.cloudflarestatus.com/ Our engineering team is aware of this and is working closely with Cloudflare to restore functionality as soon as possible.
Responses to customer inquiries are not affected, and customers can still reach us via email at support@ziphq.com
Nov 18, 04:14 PST