Resolved -
The Zip team has fully resolved this incident. Thank you for your patience as we got to the bottom of the issue. If you are still experiencing any issues with Zip, please reach out to support@ziphq.com for further assistance.
Aug 19, 12:00 PDT
Monitoring -
The team has deployed a fix and is currently monitoring the status of the platform.
Aug 19, 11:58 PDT
Identified -
The Zip team has identified the infrastructure issue and is currently in the process of mitigating the issue.
Aug 19, 11:56 PDT
Investigating -
Zip is currently experiencing degraded performance across the product. You may experience issues accessing Zip at this time. The team is currently investigating for a root cause.
Aug 19, 11:49 PDT