All Systems Operational

About This Site

This is Zip's status page, where you can keep up with Zip System statuses.

If you're experiencing any issues, feel free to reach us at support@ziphq.com, and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Zip Web App ? Operational
90 days ago
99.98 % uptime
Today
Zip Vendor Portal Operational
90 days ago
99.98 % uptime
Today
Zip Dashboard Operational
90 days ago
99.98 % uptime
Today
Zip Requests Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024
Zip Read Only
Resolved - The team has fully implemented a resolution and will continue to monitor the situation to ensure no issues persist.
Apr 22, 04:27 PDT
Update - The team is in the final stages of mitigating the issue. This involves completing the re-indexing of a database table and deploying the new database.

The Status Page will be updated with a more precise timeline as soon as possible.
Apr 22, 00:54 PDT
Update - We are continuing to work on a fix for this issue.
Apr 21, 22:51 PDT
Update - We are continuing to work on a fix for this issue.
Apr 21, 17:25 PDT
Update - We are continuing to work on a fix for this issue.
Apr 21, 11:00 PDT
Identified - During a routine database migration with no expected downtime, the Zip team found an issue with database replication. To prevent potential data inconsistency, the team decided to pause creating or updating any data in Zip. This includes any modification or writes such as:

- The submission or updating of any Zip Request
- Any changes to the Zip system
- The ability for any logged-out users to log into Zip

The engineering team is investigating and implementing changes to allow users to make changes and submissions in Zip once again, as its top priority.
Apr 21, 11:00 PDT
Apr 21, 2024
Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Latency across Zip Web App
Resolved - The incident has been resolved by our team. Please reach out to support@ziphq.com if you are still experiencing any issues.
Apr 16, 14:41 PDT
Monitoring - The Zip team has pushed out a fix and we are monitoring the fix now.
Apr 16, 13:44 PDT
Update - We are continuing to work on a fix for this issue.
Apr 16, 13:42 PDT
Identified - The Zip team has identified an issue on the platform that could lead to potential latency and degraded performance. The team is currently employing a fix.

Please contact the support team via chat or support@ziphq.com if you have any questions.
Apr 16, 13:35 PDT
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

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