The Zip team has fully resolved this incident. Thank you for your patience as we got to the bottom of the issue. If you continue to experience any performance issues please reach out to support@ziphq.com for further assistance.
Posted May 28, 2026 - 10:27 PDT
Monitoring
The team has deployed a fix and is currently monitoring the status of the platform.
Posted May 28, 2026 - 10:22 PDT
Identified
The team has identified the root cause of the service degradation and is currently implementing a fix.
Posted May 28, 2026 - 09:47 PDT
Investigating
Zip is experiencing some issues with performance across the product. You may experience performance issues or have trouble accessing the platform during this time. The team is currently investigating for a root cause.
Posted May 28, 2026 - 09:38 PDT
This incident affected: Zip Web App, Zip Notifications, Zip Vendor Portal, Zip Data Export, Intake-to-Procure (Zip Dashboard, Zip Intake, Zip Requests), Integration Platform (Zip Public APIs, Zip Webhook Events, Zip Integrations), and Procure-to-Pay (Zip Procure-to-Pay, Zip Payments, Zip Vendor Cards).